Customers look for convenience. In today’s world that means technology that makes their life easier. From webforms to POS systems, you need to keep the customer experience in mind in all you do. When people aren’t happy with their experience interacting with a company, they leave. And their experience might not have anything to do …
Author: Leigh Harrison
6 Things You Should Do to Handle Data Privacy Updates
Once data began going digital, authorities realized a need to protect it. Thus, the creation of data privacy rules and regulations to address cyber threats. Many organizations have one or more data privacy policies they need to meet. Those in the U.S. healthcare industry and their service partners need to comply with HIPAA. Anyone collecting …
Windows 8.1 Just Lost All Support. Here’s What You Need to Know
Companies both large and small share this one cybersecurity problem. They have computers that are still running older operating systems. Staff might use these devices only occasionally. Or the company may be running customized software that won’t run on newer OS versions. The problem is that when the OS becomes outdated, the system is open …
Why You Need to Think Twice Before Using Lensa AI & Other Self-Portrait Apps
It’s a common theme. You begin seeing these amazing CGI images of your friends on Facebook or Instagram. You think, “How can I make one?” Filters and self-portrait apps have come a long way. You can now make yourself look like Hollywood’s version of a character in the next hit animated film. It still kind …
Microsoft Forms: One of the Handiest Freebies in Microsoft 365
Microsoft 365 is one of the most popular cloud platforms in the world, with about 345 million paid seats. Microsoft cloud tools numbers were up 32% in Q3 2022 compared to the previous year. One of the reasons for its continued growth is the suite of cloud tools offered in the service. Users get a …
Data Backup Is Not Enough, You Also Need Data Protection
The need to back up data has been around since floppy disks. Data loss happens due to viruses, hard drive crashes, and other mishaps. Most people using any type of technology have experienced data loss at least once. There are about 140,000 hard drive crashes in the US weekly. Every five years, 20% of SMBs …
8 Reasons Every Company Is Now a Technology Company
Whether you sell shoes or run an accounting firm, you need some type of technology to operate. Today’s companies aren’t just in the business of selling their own goods and services anymore. They also must master various types of digital tools. These include software, payment systems, computers, Wi-Fi networks, mobile devices, and more. Companies also …
6 Steps to Effective Vulnerability Management for Your Technology
Technology vulnerabilities are an unfortunate side effect of innovation. When software companies push new updates, there are often weaknesses in the code. Hackers exploit these. Software makers then address the vulnerabilities with a security patch. The cycle continues with each new software or hardware update. It’s estimated that about 93% of corporate networks are susceptible …
Is That Really a Text from Your CEO… or Is It a Scam?
Imagine you’re going about your day when suddenly you receive a text from the CEO. The head of the company is asking for your help. They’re out doing customer visits and someone else dropped the ball in providing gift cards. The CEO needs you to buy six $200 gift cards and text the information right …
6 Ways to Prevent Misconfiguration (the Main Cause of Cloud Breaches)
Misconfiguration of cloud solutions is often overlooked when companies plan cybersecurity strategies. Cloud apps are typically quick and easy to sign up for. The user often assumes that they don’t need to worry about security because it’s handled. This is an incorrect assumption because cloud security is a shared model. The provider of the solution …